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          • Obtaining and Deleting the Password of a Windows ECS - Elastic Cloud Server

            Obtaining and Deleting the Password of a Windows ECS - Elastic Cloud Server

            Obtaining and Deleting the Password of a Windows ECS Obtaining the Password for Logging In to a Windows ECS Deleting the Initial Password for Logging In to a Windows ECS Parent Topic: Password Reset

            Help > Elastic Cloud Server > User Guide > Passwords and Key Pairs > Password Reset
          • Why Accessing a Website Outside the Chinese Mainland Is Slow on an ECS? - Elastic Cloud Server

            Why Accessing a Website Outside the Chinese Mainland Is Slow on an ECS? - Elastic Cloud Server

            For example, select the CN-Hong Kong region during the ECS purchase. Figure 1 Buying an ECS in CN-Hong Kong Improve the access speed. Alternatively, perform the following operations to speed up the access.

            Help > Elastic Cloud Server > FAQs > Slow Website or Application Response
          • What Should I Do If I Fail to Create an ECS on a DeH? - Dedicated Host

            What Should I Do If I Fail to Create an ECS on a DeH? - Dedicated Host

            Parent topic: ECS FAQs

            Help > Dedicated Host > FAQs > ECS FAQs
          • How Can I Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

            How Can I Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

            How Can I Transfer Files from a Local Windows Computer to a Windows ECS? Scenarios You want to transfer files from a local Windows computer to a Windows ECS through an MSTSC-based remote desktop connection. Prerequisites The target ECS is running.

            Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
          • How Do I Troubleshoot Unavailable Input Methods? - Elastic Cloud Server

            How Do I Troubleshoot Unavailable Input Methods? - Elastic Cloud Server

            Figure 11 Selecting Japanese Parent topic: Windows ECS Issues

            Help > Elastic Cloud Server > Troubleshooting > Windows ECS Issues
          • Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC? - Elastic Cloud Server

            Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC? - Elastic Cloud Server

            Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC? The blank screen means that another user has logged in to this ECS using VNC, so you were logged out. Only one user can be logged in to an ECS using VNC at a time.

            Help > Elastic Cloud Server > Troubleshooting > Remote Login > VNC Login
          • Why Is the Space Not Released After I Delete a Large File on a Linux ECS? - Elastic Cloud Server

            Why Is the Space Not Released After I Delete a Large File on a Linux ECS? - Elastic Cloud Server

            Why Is the Space Not Released After I Delete a Large File on a Linux ECS? Symptom The space usage of the root directory on a Linux ECS is too high, for example, 96%, as shown in Figure 1.

            Help > Elastic Cloud Server > Troubleshooting > Disk Space Management Issues
          • Obtaining ECS Management Console Logs (Discarded) - Elastic Cloud Server

            Obtaining ECS Management Console Logs (Discarded) - Elastic Cloud Server

            Parent topic: ECS Management Through Console (OpenStack Nova API)

            Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > ECS Management Through Console (OpenStack Nova API)
          • Why Are Garbled Characters Displayed When I Log In to My ECS Using VNC? - Elastic Cloud Server

            Why Are Garbled Characters Displayed When I Log In to My ECS Using VNC? - Elastic Cloud Server

            Why Are Garbled Characters Displayed When I Log In to My ECS Using VNC? Symptom After I attempt to log in to my Linux ECS using VNC, garbled characters are displayed, as shown in Figure 1.

            Help > Elastic Cloud Server > Troubleshooting > Remote Login > VNC Login
          • Do I Need to Stop the ECS Before Restoring It? - Cloud Server Backup Service

            Do I Need to Stop the ECS Before Restoring It? - Cloud Server Backup Service

            Do I Need to Stop the ECS Before Restoring It? The system shuts down the ECS before restoring ECS data, and automatically starts up the ECS after the restoration is complete.

            Help > Cloud Server Backup Service > FAQs > About Restoration
          • Do I Need to Stop the ECS Before Restoring It? - Cloud Server Backup Service

            Do I Need to Stop the ECS Before Restoring It? - Cloud Server Backup Service

            Do I Need to Stop the ECS Before Restoring It? The system shuts down the ECS before restoring ECS data, and automatically starts up the ECS after the restoration is complete.

            Help > Cloud Server Backup Service > FAQs > About Restoration
          • Why Is a Deleted ECS Still Displayed in the HSS Server List? - Host Security Service

            Why Is a Deleted ECS Still Displayed in the HSS Server List? - Host Security Service

            Why Is a Deleted ECS Still Displayed in the HSS Server List? After an ECS is deleted, HSS does not synchronize its information immediately. Therefore, you may still see the deleted ECS in the HSS server list.

            Help > Host Security Service > FAQs > Others
          • Modifying ECS Metadata with a Specified Key (Discarded) - Elastic Cloud Server

            Modifying ECS Metadata with a Specified Key (Discarded) - Elastic Cloud Server

            Modifying ECS Metadata with a Specified Key (Discarded) Function This API is used to modify the ECS metadata with a specified key. If the metadata does not contain the target field, the field is automatically added.

            Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Metadata Management (OpenStack Nova API)
          • Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

            Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

            Checking Port Configuration on the ECS Check whether port 3389 (used by default) on the ECS is accessible. Ensure that port 3389 has been added in the inbound rule.

            Help > Elastic Cloud Server > Troubleshooting > Remote Login > Remote Login Errors on Windows
          • Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

            Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

            Checking Port Configuration on the ECS Check whether port 3389 (used by default) on the ECS is accessible. Ensure that port 3389 has been added in the inbound rule.

            Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
          • Querying the extra_specs Value for an ECS Flavor (Discarded) - Elastic Cloud Server

            Querying the extra_specs Value for an ECS Flavor (Discarded) - Elastic Cloud Server

            Example Request Query the extra_specs details of a specified ECS flavor.

            Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Flavor Management (OpenStack Nova API)
          • Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? - Elastic Cloud Server

            Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? - Elastic Cloud Server

            Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? Symptom When I logged in to my Windows ECS using MSTSC, audio files can be properly played. However, when I logged in to that ECS using VNC, audio files failed to be played.

            Help > Elastic Cloud Server > Troubleshooting > Remote Login > VNC Login
          • How Do I Troubleshoot Blue Screen or Black Screen Errors After an ECS Is Started? - Elastic Cloud Server

            How Do I Troubleshoot Blue Screen or Black Screen Errors After an ECS Is Started? - Elastic Cloud Server

            How Do I Troubleshoot Blue Screen or Black Screen Errors After an ECS Is Started? Symptom When you are remotely logging in to an ECS, a screen that's black or blue is displayed.

            Help > Elastic Cloud Server > Troubleshooting > BSOD Issues
          • Querying Details About an ECS Flavor (Discarded) - Elastic Cloud Server

            Querying Details About an ECS Flavor (Discarded) - Elastic Cloud Server

            Table 3 flavor field description Parameter Type Description id String Specifies the ID of the ECS flavor. name String Specifies the name of the ECS flavor. vcpus Integer Specifies the number of vCPUs in the ECS flavor. ram Integer Specifies the memory size (MiB) in the ECS flavor.

            Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Flavor Management (OpenStack Nova API)
          • Expanding the Local Disks of a Disk-intensive ECS - Elastic Cloud Server

            Expanding the Local Disks of a Disk-intensive ECS - Elastic Cloud Server

            On the Elastic Cloud Server page, select this disk-intensive ECS and ensure that it has been stopped. If the ECS is running, choose More > Stop to stop the ECS. Click the name of the disk-intensive ECS to go to the ECS details page. Click the Disks tab.

            Help > Elastic Cloud Server > User Guide > Disks
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