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[Notice] Huawei Cloud DDS 3.4 Will Reach EOS on July 30, 2025 Content Dear customer, On July 30, 2025, 00:00:00 GMT+08:00, Huawei Cloud will stop providing services for DDS 3.4. After the end of service (EOS), Huawei Cloud will no longer provide technical support for DDS 3.4. To ensure
What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? Symptom More than 10 minutes after an organization or peer is added, the new pods remain abnormal. As a result, the change on the BCS instance times out and the instance
How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? Changing from pay-per-use to yearly/monthly billing is currently unavailable. Parent topic: Billing FAQs
Can I Migrate Data from a Multi-DB Source Redis Instance to a Cluster DCS Redis Instance? A total of 256 DBs (DB 0 to DB 255) can be configured for a single-node, read/write splitting, or master/standby DCS instance. If the target is a Redis Cluster instance (a Redis Cluster instance
Why Do ECSs Using Private IP Addresses in the Same Subnet Only Support One-Way Communication? Symptom Two ECSs (ecs01 and ecs02) are in the same subnet in a VPC. Their IP addresses are 192.168.1.141 and 192.168.1.40. The ecs01 can ping ecs02 through a private IP address successfully
Can I Migrate ECSs from Huawei Cloud to On-Premises Environments or Other Clouds Using SMS? No, but you can create images for your ECSs, export the images, and download them to your local servers or transfer them to other clouds. For details, see Exporting Images. Parent Topic: Product
EdgeSec.00000019 Frozen Resources Cannot Be Migrated to or from an Enterprise Project (frozen cannot create eps tag) Root Cause Frozen resources cannot be added to or removed from an enterprise project. Troubleshooting Methods Check whether the resource is frozen. Procedure Log in
What Can I do if I Cannot Obtain Enterprise Projects Using the EPS Java or Python SDK? If you cannot obtain enterprise projects using the EPS Java or Python SDK, you can follow the following procedure to find out the reason: Check whether the token is obtained in DomainToken mode.
ECS: 20%; BMS: 10%.) A position can be specified for decoding online WALs only.
Can I Upgrade Version for a DCS Redis Instance, for Example, from Redis 4.0 to Redis 5.0? No. Different Redis versions use different underlying architectures. The Redis version used by a DCS instance cannot be changed once the instance is created. If your service requires the features
What Do I Do When the System Displays a Message Indicating No Service Available After a Terminal Is Connected to the ACS? TE10/TE20 Log in to the web interface of the hard terminal. Choose System Settings > Network, click the Registration tab, and set Cloud platform type to Manual
How Can I Use Security Groups to Prevent VPN Access to Some ECSs in a VPC to Implement Security Isolation? You can configure security groups to allow access only to specific CIDR blocks or ECSs in a VPC through a VPN. Configuration example: Prevent the customer subnet 192.168.1.0/
Authorize access to the ECS and try again. 403 ModelArts.3936 The app-auth API {id} does not belong to service {id}. The API {ID} that supports application authentication does not belong to the service {ID}.
Why Is "(error) NOAUTH Authentication required" Displayed When I Access a DCS Redis Instance? This is because you have enabled password-free access for the instance. To prevent the error message from appearing, do not enter any password. Parent topic: Client and Network Connection
Why Is Memory of a DCS Redis Instance Unchanged After Data Migration Using Rump, Even If No Error Message Is Returned? For details on how to use Rump, see the Online Migration from Another Cloud Using Rump. Possible causes: Rump does not support migration to cluster DCS instances.
What Do I Do If I Enabled EPS But Now I Cannot Find Private Images in My Enterprise Project? Scenarios If you cannot find the private images on the Enterprise Project Management Service page, add the private images to their associated enterprise project. Procedure Log in to the management
How Do I Access ECSs at Home When My Enterprise Network Has Been Connected to the Cloud Through a VPN? A VPN is an IPsec VPN that connects a VPC on the cloud and an on-premises local area network (LAN). The home network is not a part of the LAN of your enterprise and cannot be directly
How Do I Access ECSs at Home When My Enterprise Network Has Been Connected to the Cloud Through a VPN? A VPN is an IPsec VPN that connects an on-premises LAN to a VPC on the cloud. Your home network is not a part of your enterprise LAN, so you cannot directly connect to the VPC on
What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated? Do as follows: Check whether the CloudLink Board version is earlier than 20.0.1.SPC4. If yes, upgrade it to the latest version. Check
How Can I Use Security Groups to Prevent ECSs in a VPC From Being Accessed Through a VPN to Implement Security Isolation? You can configure security groups to allow access only to specific CIDR blocks or ECSs in a VPC through a VPN. Configuration example: Prevent ECSs in VPC subnet
