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What Can I Do If a BCS Instance Is in the Unknown State? Symptom The BCS instance is in the Unknown state. Fault Locating Check item 1: Check whether the cluster is hibernated. Check item 2: Check whether the cluster exists. Solution Check item 1: Check whether the cluster is hibernated
What Competitive Advantages Does Huawei Cloud BCS Have? BCS provides multiple options of consensus algorithms, visualized smart contract (chaincode) management, and security and privacy protection (using OSCCA-published cryptographic algorithms, homomorphic encryption, and zero-knowledge
What Can I Do If I Fail to Purchase a BCS Instance? General Checks Detailed Checks Parent topic: Instance Management
Which Ports of a Security Group Are Opened When I Create a BCS Instance? Currently, port 22 for SSH login and ports ranging from 30000 to 40000 are opened for BCS. Parent topic: Service Usage
What Should I Do If My BCS Instance Remains in the Creating State? The possible cause is that the disk fails to be mounted. Solution Log in to the node in the Cloud Container Engine (CCE) cluster where the BCS instance is deployed, and run the following command to check the DNS address
How Do I Unsubscribe from a Yearly/Monthly BCS Instance? Choose More > Unsubscribe on the instance card. After the unsubscription application is approved, the remaining fees paid for the instance will be refunded. Parent topic: Billing FAQs
Can BCS Instances Deployed on the Public Cloud Access Blockchain Nodes on Other Clouds? BCS instances now can be deployed only on the public cloud. Each user can deploy multiple BCS instances. Multiple public cloud users' BCS instances can form a consortium blockchain. Huawei Cloud-dominated
How Do I Clear Residual Log Files After a BCS Service Is Deleted? After a BCS service is deleted, log files are not automatically deleted from the cluster nodes. You are advised to manually delete the residual files to save space. Use the remote management tool to log in to each cluster
How Do I Get Access to the Partners of Huawei Cloud BCS for More Services? If you have requirements for service chaincode or client app design and development, reach us by sales@huaweicloud.com. BCS and its partners will provide you with comprehensive solutions based on your business
How Do I View Chaincode Logs If My BCS Instance Uses Fabric v2.2? Symptom Chaincode container logs of a Fabric v2.2 BCS instance cannot be found on the AOM console. Root Cause Currently, non-Fabric-v2.2 BCS instances use Kubernetes to start chaincode containers, whereas Fabric v2.2
What Can I Do If My BCS Instance Is Abnormal Because My Account Is in Arrears? Renew your BCS instance at Billing Center > Renewal, and the instance status will become normal within 5 to 10 minutes. If the BCS instance remains abnormal, refer to Abnormal Instance Statuses. Parent
What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? Symptom More than 10 minutes after an organization or peer is added, the new pods remain abnormal. As a result, the change on the BCS instance times out and the instance
How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? Changing from pay-per-use to yearly/monthly billing is currently unavailable. Parent topic: Billing FAQs
